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Remote Management | 24 x 7 Monitoring2019-06-18T12:30:53+00:00

24 x 7 Monitoring

RMM (Remote Management & Monitoring) allows our technical team to provide 24 x 7 remote monitoring and manage your PC’s and Laptops allowing automated remediation of common issues along with automated tickets.

Features of 24 x 7 Monitoring:

Provides 24 x 7 monitoring of all endpoints.

Manage all PC’s and Laptops allowing automated remediation of common issues along with automated tickets.

Enables non-disruptive remote diagnostics where engineers can view PC logs or restart services without requiring them to “take over” thereby allowing staff to continue working.

Benefits of 24 x 7 Monitoring:

Allows for easier management of devices through remote access that is non-intrusive to the user.

24/7 monitoring and alerts

IT support get automatic alerts on issues and sometimes the software may be able to rectify the problem, such as restarting a service.

The RMM does limited patch management and will inform you if a reboot is needed to install updates.

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